Wednesday, January 6, 2010

Display and Promotion Ideas for Boutiques

Boutiques are in an exclusive position to really get creative with their displays and promotions. What might seem out of place or over the top in a traditional retail store can make a boutique interesting and unique. Use this fact to your advantage when you are creating your displays. You might just find that certain merchandising tools, such as mannequins, can help you to brand your image, sell your clothing and accessories, and help you to make a lasting impression on your customers. Actually, an interesting window display can bring in a lot of new customers on its own.

To create an exceptional display utilizing mannequins, you need to first consider your store image. If you want your boutique to be recognized for its individual style and unique décor or standards, then you need to make sure that your displays communicate this message. Having an ordinary display can make your boutique appear dull and boring. This is the last thing that you want when you own a boutique.

Shoppers are interested in boutiques for many different reasons. They love the charm, the interesting decorations, the personal service, and the unique products and brands that boutiques usually offer. You can use your window display to quickly communicate to passer bys that you, in fact, offer just the things they’re looking for.

For example, you can display signs or window clings provided by the companies whose brands you carry. This tiny form of advertisement will attract people looking for those hard to find brands that you carry. You can then attract people looking for personal service by advertising your services. A small sign should be sufficient. Have it communicate the unique services that you offer, such as free alterations, personal styling, custom fittings, whatever the service may be.

Nothing in your window display is as important as the mannequin display. Mannequins communicate to customers the atmosphere and attitude of your boutique. People connect with mannequins on different levels as soon as they lay eyes on one. This marketing phenomenon has mad mannequins the number one selling tool in retail for decades.

Customers rely on their first impressions to determine if they trust the business. They need to trust you in order to decide to buy. They need to see what you’re offering, imagine themselves owning, using and wearing your products, and be able to determine how that would make them feel. If a customer does not go through this process within the first few seconds of looking at your display, then they are not likely to enter the store or buy anything.

Use this knowledge to your advantage. Set ups female mannequin displays to attract women. Use mannequins that are specifically designed for your products, for example, use a dress mannequin for dresses. Be sure to select clothing and accessories that communicate the style of boutique that you run. If you use mannequin displays and window displays to accomplish that positive first impression, your sales could really increase and your customers will stay interested and loyal.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , , , , ,

Monday, December 21, 2009

A Professional’s Guide to Consumer Behavior

Understanding consumer behavior is essential when you are preparing your store for the new year. Marketing and merchandising are centered around how you will make consumers feel, think, and act. The main goal of marketing is to influence the way that consumers think. Motivating them to decide to buy what you want them to buy is what must be accomplished to ensure a profitable selling season.

Customers are as influenced by experience as they are by product positioning and presentation. Training your employees to offer customer service above and beyond what the customer expected can go a long way in influencing consumer behavior. When an escalated situation is handled professionally, nicely, and effectively, an aggravated customer is likely to make a purchase and return in the future. One reason is that they now have a connection with your store and your staff.

In real life, going through an ordeal that ends with a favorable outcome draws people closer together and strengthens their relationship. The same applies for customers who have a problem. Try not to dread dealing with irate customers. Look at difficult situations as ways to bond and turn problems into favorable relationships than you could not have originally obtained.

Make sure that customers feel as if you understand and acknowledge their problem. Listen more than you speak. Solve their problem in a way that exceeds their expectation and you’ve struck gold. Not only does the customer have a stronger bond with you, but they have an incident to talk about with their friends. If they walk away feeling like you handled the situation in a professional and personal manner, then they are going to spread the word.

Product positioning is also important when your intention is to influence consumer behavior. First you must understand what type of customer you are trying to influence. Are your customers looking for deals? Are they looking for quality? Are they shopping for others? Determine which sets of customers you would like each display to appeal to and go from there. For example, a table set up with sweaters that would make great gifts may be tied with ribbon to resemble a present. You could place a sign here that informs customers about your free gift wrap services.

Position your displays in areas where customers are likely to decide to make purchases. Your big attractors should be in the front of the store to draw customers in. However, you do not want all of your best finds to be right in the door, or customers will get more disappointed as they move through and leave with a bad impression. Use mannequins and signage to draw customers back further and further into the store. Impulse buys along the aisles that receive the most traffic will help to lure the customers in. Using a mannequin, like a female mannequin or male mannequin, can help you to position your product where it can be easily seen. For example, someone standing twenty feet away may notice your dress mannequin wearing a coat that they really like and move back to that area. If the coat was simply hanging, the customer would have never gone back there.

Use mannequins, spread out your merchandise, and always treat your customers with respect. You will keep the sales going through busy and slow seasons year round.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , ,

Friday, December 11, 2009

Dress Up Your Boutique

The holidays are a perfect time to get your boutique looking out of this world. You’re going to have a lot more traffic than normal and you need to make a good impression. These steps will help you to keep things fresh, impress your customers, makes sells, and showcase your merchandise.

1) Make sure that your clothing racks and displays are kept nice and neat. People’s first impressions are important. You don’t want them to feel like you don’t care about the way your boutique looks. Make an effort to constantly straighten racks and stacks of clothing so that it looks presentable. This also helps to keep the clothes wrinkle free. Use nice hangers, like wooden hangers, to keep clothing separated on the garment rack. Little touches like this will keep your store looking fabulous.

2) Keep your clothing displays stocked. People think that you are about to put something on clearance if the rack is looking lean. Studies show that people bypass racks that are not stocked because they either think that something is wrong with the clothes and you are no longer going to carry them, or they think that their size is likely not there, so they don’t want to waste their time. During the holiday season, especially, you need to keep the inventory coming. If you notice something selling quickly, make sure that you have plenty of stock on hand to keep that display full.

3) Keep it fresh. People will often visit a store more than once during the holiday season. Keep it interesting by rearranging your displays daily. An easy way to do this is to use mannequins. Your mannequins are an easy way to keep things changing while helping to make sales. They are bar none the number one most effective merchandising tool on the market. They show people, at a glance, what items look like when worn. This serves many purposes. Customers don’t have to try on something to see that they like it. It draws attention to feature displays. It personalizes outfits, making it easy for customers to imagine themselves in the outfit.

Using a dress mannequin or female mannequin designed for dresses makes a huge difference in the way that dresses are viewed. Test out the theory by putting a different dress on your dress mannequin every day and see how the one on the mannequin outsells the rest every time. Women especially imagine themselves in clothing. They want to know how it will make them feel, not just how it looks, so mannequins posed correctly help to drive that feeling right into their consideration, boosting sales and the impression of your store.

Keeping things organized and using your mannequin displays to help sell certain items is a great thing to focus on this holiday season. Stay on top of it and your boutique may have its most successful season yet!

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , ,

Sunday, December 6, 2009

Green Your Boutique

Want to make a good impression on your customers and feel better about your boutique’s impact on the environment? Use these tips to get your boutique or retail store headed in the right direction.

1. Recycle and use recycled products. Let people know that you care about recycling by providing recycle bins as well as normal trash receptacles in your store.

2. Offer online offers instead of mailers. Turn your business into a paperless environment if possible. Urge customers to let you e-mail a receipt to them instead of using paper. If you can, use recycled printer paper and receipt paper.

3. Use bamboo and organic fabrics whenever possible. People are actually looking to buy more organic cotton and renewable bamboo fabrics. Not only are these fabrics safer for our skin, but they are safer for the environment as well. Pesticides and toxic fertilizers used in cotton fields contaminate our water supply and farmland. People are becoming more and more aware of the dangers of conventional farming and they don’t want to support it. Using organic fabrics when you can will get the attention of these environmentally conscious consumers.

4. Post signs about charities that you donate money to. Give customers the option to donate to organizations that help the environment by cleaning up waste, recycling or planting trees. You can put brochures or signs near your checkout letting customers know that a portion of your proceeds will go to charities that help save the Earth and our precious natural resources.

5. Make it obvious that you are helping the environment by using bamboo instead of wood all over your store. Floors, tables, hangers, desks and doors can all be made of bamboo. You can use bamboo hangers to make sure that the message is loud and clear that you care about the environment, without sacrificing the look and feel of your store’s image.

6. Utilize as much natural light as possible to save on electricity. Sky lights are cheap to install and can even be used as spot lights. Use sheer curtains so that light can always come in. Use fans instead of central cooling whenever possible.

7. Advertise to your customers the ways that you are helping the environment and be open to suggestions. You can use a male or female mannequin to help. You can come up with creative ways to use your mannequins and displays to spread the message of saving the earth. It can be something as simple as using a dress mannequin to display your organic cotton or bamboo wear. Their shirts could have positive messages about recycling and using Earth friendly products. You can even post little signs next to their mouths with messages to your customers. Using a mannequin to spread the message is an effective way to spread the word that your boutique is an environmentally friendly one.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , , ,

Wednesday, November 4, 2009

Holiday Child and Teenage Mannequin Displays

Are you looking for ideas for bringing your mannequins to life this holiday season? Good for you! So many retail stores simply throw a Santa hat on their mannequin and say that they’re done. Getting your displays ready for the holidays should be a fun and creatively satisfying experience. Your efforts are more beneficial if you actually create scenes that evoke holiday feelings of wanting to give in your customers.

Here are a few ideas that you can use in your retail window displays. Use them as a guide or simply as inspiration when designing your showcase display.

A lot of parents will buy clothing for their children during the holiday season. Parents will want to see their children in a certain light. If you create a display that makes children look precious, loving, excited or happy this holiday season, you are sure to pull at the heartstrings of the parents.

Use child mannequins to create Christmas morning scenes. Lighting is important here because harsh lighting and fluorescent lights can detract from the feeling you are trying to communicate. You can even have your window display box dimly lit with lamps, electric candles, or Christmas lights. This is the time of year when you can really increase your sales, so go all out on your displays. You can build a staircase coming down with the children peeking through the bars. They could spot Santa playing with the puppy that he is leaving for them. Another idea is to communicate a child’s excitement when they are opening a gift. Or, you can show a child sleeping peacefully by the fire.

Here are some ideas for older children. Teenagers are really like young adults and often buy presents for each other. So, you really don’t have to target parents to have an effective teenage window display, but you do want to keep parents in mind. Teenagers are really into accessorizing, so use a lot of your accessories like purses, hats, and jewelry when you set up your mannequins.

An idea involving teenagers could be something like a female mannequin opening her locker to discover a small wrapped gift from a secret admirer. You can have a group of male mannequins hanging around, seemingly uninterested, but one boy is secretly looking at her. You can also set up a “best friends” scene. You can use a dress mannequin or two to show two girl friends giggling and whispering. Behind them, you can place a shy looking female mannequin and a male mannequin passing her a gift.

Whenever you come up with an idea, ask yourself if it purposely communicates a feeling. Is this a feeling that your target audience is looking to find when they shop in your store? If so, then your mannequins can make a big difference in your sales this holiday season.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , , , ,

Saturday, October 31, 2009

Retail Holiday Displays

Retail stores are stocking up for the holiday season. If you’re looking for ways to ensure that all of your merchandise moves, consider your mannequin displays. They can have more of an impact on customers than you might imagine.

Mannequins have always been effective merchandising tools because of the way that they make people feel. There are a lot of emotional decisions that are made in a customer’s mind before they decide to purchase. Customers rely a lot on their first impressions and also their gut instinct. There are a few things to consider when attempting to satisfy all that a customer might be looking for.

People shopping for gifts want to feel like they have found something special, something unique, and something that makes them feel a certain way. If they don’t get that feeling, then they are unlikely to purchase anything. They don’t want to settle on something unless they will evoke the same emotional tie to the item that they felt when they were shopping for it.

Understanding the psychology of gift giving can help you to arrange your mannequin displays in a way that will make people imagine the heartfelt emotions that come with giving a really thoughtful gift. Don’t dress lifeless mannequins in your most expensive holiday wear, stick them in the window and be done with it. People will stroll by and pay little attention. Sure, they might notice the purse that you put out, but they won’t feel anything.

People develop complex emotional attachments to family and friends that are strengthened by the act of giving something that is emotionally significant. The giver generally receives much more satisfaction than the receiver when it comes to giving. Giving helps people feel closer to the ones that they are giving to. Think about what scenarios might evoke a giver to feel like your store will offer them the type of emotional satisfaction that they are searching for while holiday shopping.

Simply displaying products may make weary shoppers focus on the materialistic side of giving gifts for the holidays. People aren’t interested in spending money and getting nothing in return. What they are looking for is that emotional connection. Show them that the merchandise in your store will help them to achieve that goal.

The trick is to do it quickly and make it obvious. Human beings make snap decisions about people and places within five seconds of seeing them. Use your window displays to make your first impression an emotionally significant one. Mannequins can be positioned to show a child discovering a treasured teddy bear. You can elaborate on the scene by including the parents, touched by the child’s happiness, looking on from the stairs. Include a male and female mannequin whenever possible so that men and women can relate to the display.

The possibilities are really endless. A mannequin helps a person to instantly relate to the scene. Dress mannequins in a way that not only displays your product, but also adds feeling to the scenario. For example, touching scenes need soft, fluffy, natural fiber clothing. The display, if done with thought and detail, can evoke those feelings that will reel them into your store with the mindset that they will find something meaningful here.

Remember that you are selling more than clothes and accessories. You are selling relationship building gifts that bring people closer together and make them feel emotionally attached to each other. Treat your displays with that in mind and your showcase holiday mannequin displays will be your best ever.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , ,

Saturday, October 3, 2009

Boutique Mannequins Used for Networking

Boutiques have a lot of creative freedom when it comes to creating a showcase in their store. Mannequins make wonderful additions to a unique boutique’s displays and can be used to encourage customers to participate in networking for your business. You can use them in so many ways that the possibilities are truly endless. Here are a few creative ideas for you to make the most of the showcase mannequins in your boutique while encouraging customers to network with you and other people on social web sites.

A showcase display that uses mannequins is more of an attention-grabbing focal point than just a way to show how clothing looks when it is worn. To showcase something, you need to consider location, lighting and other creative elements. Many stores and boutiques create this kind of display in their entrance or in their window displays. But, you can use them all over your store to grab attention and keep it. This can be useful for drawing customers into areas of the boutique that get less traffic.

One idea is to have mannequins lounging around the store wearing your merchandise. If you have the space, you can place couches, chairs, tables or other furniture in different areas. Position mannequins on the couches, as if they’re just hanging out there. You can have female mannequins on the phone or powdering their noses, sitting on the couch. People will stop and look in surprise because they will initially think that they are real people. This kind of positioning will get more attention than a mannequin simply standing in front of a garment rack!

Another couch idea is to have the mannequin sitting and smiling with one arm on the back of the couch. When you see customers laughing at the cheesy grin on the mannequin’s face, you can ask them if they would like for you to take their picture posing with the mannequin. You can get the e-mail addresses of the customers and send them the funny pictures with your logo on the photo. The customer will then, most likely, post the photos to social networking sites and give you good exposure and free advertising.

Another idea is to use your mannequins as decorations. Dress forms (or dress mannequins) are sometimes produced in a vintage style. These are a lot like human shaped cages. You can use them to display clothing, but you can also use them in more creative ways. You can stuff the hollow inside with flowers, colored paper, packing peanuts, whatever you think is interesting. We saw an idea at blisstree.com for using a dress mannequin as a place card holder at a dinner party. You could do something similar, encouraging your customers to place their business cards on the dress mannequin for a chance to win something.

Coming up with interesting ways to create a showcase or to network with your customers will keep them interested in coming back to your store. People want to be inspired when they shop in boutiques, so make sure that you do not disappoint!

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail displays, including mannequins mannequins, dress mannequin forms, female mannequins, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

Labels: , , , , , , ,