Tuesday, September 15, 2009

Boutique Visuals: Mannequins

Use mannequin displays to show customers what an outfit looks like when it’s on, but also satisfy the needs of their subconscious that control whether or not they buy. Shoppers today are bombarded by images, ads, outfits and displays that are pleasing to the eye. Aesthetics are thought to have an 85% impact on whether or not a customer buys. Think about how much time and money is spent on packaging, photography, commercials, image and branding. It doesn’t have much to do with the actual product, but with the aesthetics of the product. The goal is always to make the customer feel a certain way when they see and use the product.

Customers associate quality with visual and psychological cues. They will generally decide to purchase something if all areas of their conscious and subconscious appetites have been satisfied. For example, they may go shopping for a shirt. They are not simply looking for a piece of cloth to cover their torso. They want to get a shirt that fits them in a flattering way. They want a shirt that says something about their personality. They feel the need to wear a shirt that makes them feel a certain way, whether it be comfortable, powerful, professional, hip, lovable, cheerful, friendly, superior or any other array of emotions. They may base their decision to buy a shirt based on over one hundred conscious and subconscious factors.

Shoppers associate quality with their impression of your store or web site, but let’s talk about price. If a price is too low, then the customer will most likely automatically assume that there must be something wrong with the shirt. Either its quality is bad, or the imaginary world of peers that have looked at this shirt before have decided, for some unknown reason, to pass it by. This fear of “making a social mistake” will turn a vast majority of customers away.

The same goes for pricing items too high. Customers will be let down or put off that they cannot afford or wouldn’t pay a high price for something that they were considering buying. They will get a bad impression about your boutique. Either the store management thinks they can pull one over on people, they think that they are too good for us, or they think that the boutique is doing so poorly that they have to charge high prices to make their bills.

You never want your customers to think that you’re doing poorly. This brings them back to the feeling that their imaginary peers have overlooked you for some imaginary reason. Keep your displays, promotional displays and garment racks full. Displays that are too empty make the items look like they are being discontinued or clearanced out.

Keep your mannequin displays changing. You want them to make customers comfortable, like putting a face with the idea of wearing the clothing. Imagine that the mannequins are there to make your first impressions. They are promising your shoppers, on a subconscious level, that they would definitely wear this outfit, that it will look this good, and that it will make the customer feel like the mannequin feels. It is so important to give your mannequins feeling by using their position, location, and creating display situations.

Using your mannequins to display and satisfy the aesthetics that your customers are looking for is a very effective way of marketing your boutique and your merchandise. The more of those one hundred reasons to buy you can satisfy, the better your chances are of making a sale.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail display cases including mannequins, mannequin forms, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

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Thursday, September 10, 2009

Bringing Life to Retail Mannequins

Mannequins can be one of your greatest selling tools or they can sit and collect dust. Make sure that you are utilizing your mannequins and letting them bring life to your window displays.

The trick is to really give them some movement. You can dress them in your latest fashions, but if they rarely change positions then they won’t attract any attention. Mannequins have long been recognized as the number one selling tool when it comes to store displays. There are a few reasons for this.

The first reason is rather obvious, they help customers to quickly see what garments look like when worn. For flowing, delicate fabrics, using a mannequin is a must. On a hanger, some clothes just look very limp and uninteresting. But, on a mannequin or even a torso form, the clothing is suddenly given shape, depth and texture. So, instantly you’ve improved the appearance of the garment simply by displaying it differently.

Giving your mannequins movement will help to draw the eye. What we mean by movement, is to make the mannequins seem like they are in motion, or engaged in some sort of scenario. This may not be totally necessary for every mannequin in your store, but for your window displays or feature displays, it really does make a difference.

For example, if you are promoting back to school wear, then the mannequins should be doing more than just wearing a back pack. Think about what customers are looking for in back to school clothes. Parents may be looking for nicer clothing at a reasonable price, while students want to feel like they fit in. Try to anticipate all of the needs that the buyers will be looking to fulfill. Children’s mannequins in this case, may be wearing well-made clothing, but participating in a social scene, like hanging out around the lockers. Customers are subconsciously influenced by the types of feelings they get when looking at a display.

Another example is formal wear. Girls looking for prom dresses could be influenced by mannequins that are engaged in a romantic dance. Or, they may be looking to have a good time with their girlfriends, and could be more influenced by other girl mannequins admiring their dress. Come up with a theme that will help your shoppers envision what it would be like to actually wear that dress and experience what the mannequin is experiencing.

There is power in giving personality and movement to your mannequins. Most shoppers know within two seconds of looking at a garment if they are interested or not. Mannequin displays help to hold that interest and tease the thought processes that customers go through when deciding whether or not to make a purchase.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail display cases including mannequins, mannequin forms, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

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Tuesday, June 16, 2009

Retail Mannequins Attract Customers

The use of mannequins in a retail setting has long been recognized as a merchandising gold mine. Mannequins are notorious for boosting sales and drawing in customers. But why? Here we analyze what a mannequin really does for clothing and for retailers.

We know that people are unpredictable. We never know when and why they might decide to purchase an item. There are a lot of elements that go into determining what a person will buy and how much they are willing to pay. Of course, a lot of these things are out of our control. But, the things that we can control, we should.

People shop at malls looking for inspiration. They want to see the latest styles. They need to find clothing that helps them to establish who they are and what image they want to portray. Their choices can be influenced by lighting, music, signage, or promotions. You may be wondering what is going on inside of those heads as they pass your store and merely peer inside. You need to grab their attention. Not only that, but you need to make them feel something. They need to connect with you in a way that lures them inside. Give them the inspiration that they desire.

Mannequins are the most effective way to help passers-by quickly and effectively connect with you. They see what they want to look like. The freshest styles, combined with the hottest accessories, all beautifully displayed on a body that looks how they wish to look. Mannequins can make clothing look like it was meant to look when it was designed. This is much preferred to limply hanging on a rack.

Use your mannequins to get your customers to feel a connection. To do this, you need to position them in a way that conveys something that your target audience can identify with. If you are targeting teenagers, you will need to create beach or pool scenes in summer, school or sports scenes in fall, and boyfriend/girlfriend scenes at Christmas. Give them a scene that will allow them to envision themselves there, where they long to be, looking how they want to look, with the people that they want to be with.

Creating this ideal can have a swift and definite influence on your shoppers. Possibly without even knowing why, they will venture into your store with an open attitude and a curiosity about how they can achieve the social ideal that has been presented by your mannequins.

About the Author: Ron Maier is the Vice President of S & L Store Fixtures, a leading online resource for retail display cases including mannequins, mannequin forms, gridwall and slatwall store fixtures. For more information, please visit http://www.slstoredisplays.com.

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