Terms & Conditions

Terms & Conditions

CONTACT US BY:

Phone:                     305.592.8672 Hours: Monday-Friday 8:00am- 5:00 pm ET For quick
                                ordering, have your customer I.D. number ready!

FAX:                         305.599.8906

E-MAIL:                    fixtures@bellsouth.net

WEBSITE:                www.slstoredisplays.com

MAILING ADDRESS: 3755 N.W. 115th Avenue - Miami, FL 33178

When writing to us, send to the attention of our Sales Department. Include your customer I.D. number, your name, business name, complete address, telephone number and method of payment. Specify item numbers, quantities and descriptions.

FREE SHIPPING:

1. Orders must be over $1000.00 to receive free shipping.
2. Free shipping offer only applies to business addresses in the continental U.S.A.
3. Residential addresses will incur an extra charge.
4. Slatwall Panels are not included in free shipping offer.

METHOD OF PAYMENT:

1. We accept VISA, MasterCard, American Express. Have your credit card number ready for
    quick ordering.
2. COD: Any order less than $500.00 may be sent COD. The customer is responsible
    for any COD charges billed by the carrier. First time COD orders greater than $500.00
    will require cashier's check or money order. Cash or money orders are required for all
    out of state shipments.
3. Net 30: S&L offers Net 30 day payment terms to approved customers. A credit
    application must be completed with the necessary references. Please allow 3-4
    weeks for processing. Ask your sales representative for details.

SMALL ORDERS:

We'll gladly fill any size order. All orders under $25.00 are subject to a $5.00 service charge.

SHIPPING INFORMATION:

S&L makes every effort to send your shipment the best way - via UPS, Common Carrier or FOB Factory. All shipping charges, including COD fees, are the responsibility of the customer.

RETURNS:

We will gladly accept any return within 30 days of invoice. Returns will not be accepted without prior return authorization. Returns must be in the original carton, must include a copy of the invoice, and be in new condition as determined by S&L. All returns are subject to a 15% restocking fee. Special orders, close-outs and used items are not returnable.

DAMAGES:

The carrier is responsible for damage in transit.

1. UPS DAMAGE: If you discover damage after opening package, call UPS for an inspection.
    Save all packing materials. Do not return package to S&L yourslef.
2. Common Carrier damage: Inspect all merchandise before driver leaves. Note all
    damages on both your copy and driver's copy of freight claim with the carrier.
3. Concealed damages: After opening package, call carrier immediately for inspection.
    Save all packing materials. If carrier does not respond within 10 days,
    contact S&L's Customer Service Department for assistance. It is important to open all
    cartons immediately to be eligible to file a freight claim.

SPECIAL ORDERS:

S&L will gladly provide pricing on non-stock items. All special Orders must be accompanied by a 50% non-refundable deposit. Special Orders are not returnable.

PRICING:

All prices are subject to change (up or down) without notice. While every effort is made to make our catalog as accurate as possible, we reserve the right to correct any error in description or price.

BACK ORDERS:

Any item not in stock at time of original shipment will be shipped as soon as possible. Separate shipping charges will be billed for each shipment.